Shipping & Returns

 

Shipping Fees

  • Orders over $75: Free Shipping

  • Orders between $35-$75: $5 Flat Rate Fee

  • Orders under $35: $8 Flat Rate Fee

 

Shipping Zone

  • Element currently only ships within the United States.

 

Shipping Time

  • You can expect your order to arrive within 3-6 business days (1-3 day lead time to prepare order plus 1-3 days in transit).
  • All packages ship via USPS Priority 1-3 Day.
  • Most items ship within 3 days of placing an order, however, some products are made to order and there may be a lead time of up to one week before your order ships. You will be notified if your order will take longer.

 

Returns & Refunds

  • No items are eligible for refund unless it arrives damaged or otherwise unusable. Please document the condition with photograph and contact Zach.

 

Special Orders

  • We can create custom gifts, gift sets, and personalized products at your request. Please plan for at least a 2 month lead time to receive your completed order. Contact Zach to make your request.